Towing & Roadside Assistance FAQ | Houston, TX

Yes. AA Affordable Towing operates 24 hours a day, 7 days a week, 365 days a year.

We serve Greater Houston, including Houston, Aldine, Acres Homes, Greater Inwood, Northline, North Houston, the George Bush Intercontinental Airport area, Greenspoint, Jersey Village and Northcliffe Manor.

Core services include local towing, emergency towing, flatbed towing, motorcycle towing, accident recovery, light- and qualifying medium-duty towing, and longer-distance transport by arrangement.

Roadside assistance includes jump-starts, flat-tire assistance, fuel delivery, vehicle lockout assistance and winching/extraction. Mobile battery replacement may be available for some vehicles and should be confirmed with dispatch.

The price depends on pickup location, destination, mileage, vehicle type, vehicle condition and the equipment or recovery work required. Call with those details for a job-specific quote.

Dispatch can generally provide or discuss pricing after you provide the vehicle, location, destination and condition. Complex recoveries may require additional assessment.

Arrival time varies with Houston traffic, current call volume, weather, your exact location and the equipment needed. Ask dispatch for a current estimate rather than relying on a fixed citywide response-time promise.

In most standard towing situations, you can specify the destination. Provide the address when you call.

Yes. Flatbed towing is available for many standard vehicles and is often selected for AWD/4WD, low-clearance, luxury, classic, motorcycle or damaged-vehicle transport.

Many AWD vehicles should be transported with all wheels off the road, but manufacturer requirements vary. Tell dispatch your exact vehicle so the proper method can be used.

Many EVs have manufacturer-specific towing requirements. Provide the exact year and model so those requirements can be considered before loading.

Yes. We provide motorcycle towing and transport throughout Greater Houston.

Yes. Explain the damage, wheel condition and vehicle position so dispatch can select appropriate equipment.

Longer-distance transport is available by arrangement. Call with pickup and destination addresses for availability and pricing.

Yes, many pickups and SUVs are within our capabilities. Provide the exact vehicle and condition; larger commercial vehicles may require different equipment.

We handle qualifying medium-duty vehicles. Because weights and dimensions vary widely, give dispatch the vehicle type, approximate weight and condition to confirm capability.

Move as far from active traffic as safely possible, turn on hazard lights, remain in a protected location, and call with the freeway name, direction of travel and nearest exit or landmark. Call 911 for immediate life-safety hazards.

Yes. We provide mobile jump-start service for many cars, SUVs and pickups.

The problem may not be a simple discharged battery. If the vehicle still cannot run safely, we can arrange towing to a repair facility.

If you have a usable spare and the vehicle is in a safe, accessible location, roadside tire-change assistance is available. Otherwise, the vehicle can be towed.

Towing to a tire shop or other destination is generally the appropriate option when a usable spare is not available.

Fuel delivery is available. Tell dispatch the fuel type your vehicle requires and confirm current availability.

Diesel availability should be confirmed with dispatch when you call.

We provide lockout assistance for many common vehicles. Some specialty security systems or damaged locks may require a locksmith or dealer.

Do not assume key cutting or transponder programming is available. If you need a replacement key rather than entry into the vehicle, ask dispatch before service.

Many accessible winch-outs can be handled, but steep terrain, water, rollovers, major collision damage or limited access may require specialized recovery equipment.

Mobile battery replacement may be available for some vehicles. Provide your year, make, model and engine so dispatch can confirm battery availability.

Yes. Planned towing or vehicle transport can be arranged in advance, subject to scheduling.

Your exact location, vehicle year/make/model, vehicle condition, destination, and a callback number. For freeway calls, include direction of travel and nearest exit.

We serve the George Bush Intercontinental Airport area. Airport property has designated access and traffic rules, so provide your exact terminal, garage, road or pickup point and follow airport instructions.